Is Microsoft Penalizing Customers Who Use Legacy Applications?

In a December 23 article, “Microsoft Users Upset With Security Updates“, eWeek states that “although Microsoft has agreed as part of its consent decree with the Department of Justice to continue to provide support and updates for its older products, [users] say the company seems to be penalizing customers who use legacy applications by making it difficult for them to obtain patches.” The article notes that some third party tools designed to assist in the managment of security updates can no longer download some of the hot fixes made available by Microsoft.